Terms and Conditions

Please read all these terms and conditions.

As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure they contain all that you want and nothing that you are unhappy with. If you are not sure of anything, please contact us by email at support@themarketingblueprintforcoaches.com

Application

These Terms and Conditions will apply to the purchase of any goods by you the customer and us The Supplier (Ben Webb Marketing ‘Benjamin Millard - Webb’ of 55 High Sreet, Kinver, West Midlands, DY7 6HE with email address support@themarketingblueprintforcoaches.com)

These are the terms on which we sell all goods to you. By ordering of any of our goods, you agree to be bound by these Terms and Conditions. By ordering any of our services, you agree to be bound by these Terms and Conditions. You can only purchase goods from us The Supplier and our website if you are eligible to enter into a contract and are at least 18 years old.

Interpretation

Consumer means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession.

Contract means the legally-binding agreement between you and us for the supply of goods.

Durable Medium means paper or email, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purposes of the information, and allows the unchanged reproduction of the information stored.

Goods means the goods advertised on the website that we supply to you of the number and description as set out in the order.

Order means the customer’s order for the goods from the supplier as submitted following the step by step set out on the website.

Privacy Policy means the terms which set out how we will deal with confidential and personal information received from you via the website.

Website means our website www.themarketingblueprintforcoaches.com on which the goods are advertised.

Goods

The description of the goods is as set out on Website or other form of advertisement created and distributed by us. Any description is for illustrative purposes only and there may be small discrepancies with how the actual order is supplied.

In the case of any goods made to your special requirements, it is your responsibility that any information or specification you provide is accurate.

All goods which appear on the website are subject to availability.

Personal Information and Registration

When registering to use the website you will be supplied with a username and must set up a password. You remain responsible for all actions taken under the username and password and undertake not to disclose your username and password to any one else and keep them secret.

We retain and use all information strictly under the privacy policy.

We may contact you by using e-mail or other electronic communication methods and you expressly agree to this.

Basis of Sale

The description of the goods in our website does not constitute a contractual offer to sell the goods. When an order has been submitted on the website, we can reject it for any reason, although we will try to tell you the reason without delay.

The order process is set out on the website. Each step allows you to check and amend any errors before submitting the order. It is your responsibility to check that you have used the ordering process correctly.

A contract will be formed for the sale of goods ordered only when you receive and email from us confirming the order (Order Confirmation). You must ensure the order confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the order placed by you. By placing an order you agree to give us giving you confirmation of the contract by means of an email with all information in it (ie the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the contract.

Any quotation is valid for a maximum period of 1 day from it’s date, unless we expressly withdraw it at an earlier time.

No variation of the contract, whether about the description of the goods, fees, or otherwise, can be made after it has been entered into unless the variation is agreed by the customer and the supplier in writing.

Price and Payment

The price of the goods and additional delivery or other charges is that set out on the website at the date of the order or such other price as we may agree in writing.

You must pay by submitting your credit or debit card details with your order and we can take payment immediately or otherwise before delivery of the goods. Payment can also be made by bank transfer upon verbal or written agreement between the customer and the supplier.

Risk and Title

You do have access to any of our course materials (goods) until we have received payment in full. If full payment is overdue or a step occurs towards you being unable to pay us in full, we can choose to cancel any delivery and end any right to use the goods still owned by you, in which case we may revoke your access to any course materials until full payment has been made.

Withdrawal and Cancellation

You can withdraw the order by telling us before the contract is made, if you simply wish to change your mind and without giving us a reason, and without incurring any liability.

You can cancel the contract except for any goods which are made to your requirements (the returns right) by telling us no later than 30 calendar days from the day the contract was entered into, if you wish to change your mind and without giving us a reason, and without liability, except in that case, you must agree to us revoking any access you have to any of our goods (course materials etc). Then we must without delay refund to you the price for those goods which have been paid for in advance.

This is a distance contract (as defined below) which has the cancellation rights (cancellation rights) set out below. These cancellation rights, however, do not apply, to a contract for the following goods (with no others) in the following circumstances

a) goods that are made to your specific requirements or are clearly personalised such as 1:1 consultations or bespoke trainings of any type.

Also, the cancellation rights for a contract cease to be available in the following circumstances:

a) in the case of any sales contract, if the goods become mixed inseparably (according to their nature) with other items after delivery.

Right to Cancel

Subject as stated in the terms and conditions, you can cancel this contract within 14 days without giving a reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party, other than the carrier indicated.

To exercise the right to cancel, you must first inform us of your decision to cancel this contract by a clear statement setting out your decision (e.g. email). In any event, you must be able to show clear evidence of when the cancellation was made.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of Cancellation in the Cancellation Period

Except as set out below, if you cancel this contract, we will reimburse to you payments received from you.

Timing of Reimbursement

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incure any fees as a result of the reimbursement.

Circumstances Beyond The Control of Either Party

In the event of any failure by a party because of something beyond it’s reasonable control the party will advise the other party as soon as reasonably practical, and the party’s obligations will be suspended so far as is reasonable, provided that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the customer’s above rights to relating to delivery and any rights to cancel.

Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, WILL WE OR ANY OF OUR LICENSORS OR SUPPLIERS BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THE SITE, OR ANY PRODUCTS OR SERVICES PROVIDED PURSUANT TO THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE TOTAL LIABILITY TO YOU BY US OR ANY OF OUR LICENSORS OR SUPPLIERS FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU TO US, IF ANY, FOR ACCESSING THE SITE.

No Personal Advice

The information contained in or made available through this Site (including but not limited to information contained on message boards, in text files, in products, from services, or in chats) cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, psychological, financial, medical, or legal matters. In particular, you should regularly consult a doctor in all matters relating to physical or mental health, particularly concerning any symptoms that may require diagnosis or medical attention. Further, you should regularly consult a lawyer in all matters relating to interacting with other people to assure yourself you are behaving in compliance with law, including but not limited to laws related to harassment, assault or other similar laws. We and our licensors or suppliers make no representations or warranties concerning any treatment, action, or application of medication or preparation by any person following the information offered or provided within or through the Site (including but not limited to any product or service purchased, utilized or otherwise obtained from this Site). Neither we nor our partners, or any of their affiliates, will be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death.

Governing Law, Jurisdiction and Complaints

The contract (including any non-contractual matters) is governed by the law of England and Wales.

Disputes and be submitted to the jurisdiction of the courts of England and Wales.

We try to avoid any dispute, so we deal with complaints in the following ways: All customers have a full 30 day money back guarantee valid from the time of purchase to request a refund. Any disputes outside of the 30 days should be put in writing to us by email and we will do our best to resolve the issue but cannot promise a refund if outside of the 30 days.

Contacting Us

You can contact us by email on support@themarketingblueprintforcoaches.com or ben@benwebbmarketing.com.